Citizens Bank Names Two New State Presidents

Citizens Bank today announced the appointment of Quincy Miller, President of Business Banking, as its new Massachusetts state president and the appointment of Connecticut Head of Middle Market Banking Lisa Maass as its new Connecticut state president.

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Citizens Bank today announced the appointment of Quincy Miller, President of Citizens’ Business Bank ...

Citizens Bank today announced the appointment of Quincy Miller, President of Citizens’ Business Banking division, as its new Massachusetts state president. (Photo: Business Wire)

As state presidents, Miller and Maass will lead Citizens’ engagement with civic, business and community leaders across their respective states.

“We are very pleased to name Quincy and Lisa as our new state presidents in Massachusetts and Connecticut, respectively,” said Bruce Van Saun, Chairman and Chief Executive Officer. “Both are experienced bankers and strong leaders who will help us continue to provide great service to Citizens customers, while growing our business in these key markets.”

Miller succeeds outgoing Massachusetts president Jerry Sargent, who will focus on leading Citizens’ Middle Market business after serving as state president for five years. The Middle Market segment spans businesses with annual revenue of $25-$500 million. His responsibilities include the overall leadership of state presidents across the Citizens footprint.

A member of Citizens Bank’s Executive Leadership Group, Miller serves as a member of the Citizens Bank Charitable Foundation Board of Directors. He also currently serves as board chair for the Urban League of Eastern Massachusetts. Miller will retain responsibility for Citizens’ Business Banking business, which serves companies with annual revenue of up to $25 million.

Prior to joining Citizens in 2006, Miller spent nine years at M&T Bank in New York City and in Harrisburg, Pa., where he was vice president and retail regional manager. Over the course of his career, he has received “40 under 40” recognition from the Boston Business Journal, Crain’s Cleveland Business and the Central Penn Business Journal. Miller is a graduate of Lafayette College.

“I am very excited by this opportunity to serve as state president in Massachusetts,” Miller said. “Citizens has a strong presence in Massachusetts, and I am honored by this opportunity to support the community and help the local team provide the best possible banking experience for our Massachusetts customers.”

Maass, also a member of the company’s Executive Leadership Group, joined Citizens from Connecticut Bank and Trust in 1994 and has led Middle Market banking in the state since 2011. A graduate of Wheaton College, Maass has been actively involved in the community for many years, serving on the boards of a number of Connecticut organizations including the Greater New Haven Chamber of Commerce. She currently serves on The Connecticut Food Bank development committee and is a founding board member of Read to Grow.

“I am looking forward to serving as state president in Connecticut,” Maass said. “Citizens has a strong and growing presence in Connecticut and I am honored to take on this new role as a way to serve the community and continue to deliver excellent service to our Connecticut customers.”

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About Citizens Financial Group, Inc.

Citizens Financial Group, Inc. is one of the nation’s oldest and largest financial institutions, with $136.5 billion in assets as of March 31, 2015. Headquartered in Providence, Rhode Island, Citizens offers a broad range of retail and commercial banking products and services to individuals, small businesses, middle-market companies, large corporations and institutions. In Consumer Banking, Citizens helps its retail customers “bank better” with mobile and online banking, a 24/7 customer contact center and the convenience of approximately 3,200 ATMs and approximately 1,200 Citizens Bank branches in 11 states in the New England, Mid-Atlantic and Midwest regions. Citizens also provides mortgage lending, auto lending, student lending and commercial banking services in select markets nationwide. In Commercial Banking, Citizens offers corporate, institutional and not-for-profit clients a full range of wholesale banking products and services including lending and deposits, capital markets, treasury services, foreign exchange and interest hedging, leasing and asset finance, specialty finance and trade finance. Citizens operates through its subsidiaries Citizens Bank, N.A., and Citizens Bank of Pennsylvania. Additional information about Citizens and its full line of products and services can be found at


Citizens Financial Group, Inc.
Frank Quaratiello, 617-725-5851

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