VoiceFriend Announces Complete COVID-19 Response Solution for Senior Living Communities, Skilled Nursing, and Other Care Providers

BOSTON, Sept. 22, 2020 /PRNewswire-PRWeb/ -- VoiceFriend, LLC – a leading developer of voice technology and communications solutions for senior living, skilled nursing and other providers – has today announced the release of their all-in-one COVID-19 Response Solution. This vital communications and response management solution brings together everything community managers and care providers need to effectively automate and manage vital communications during this pandemic – and any future crisis situation.

This easy-to-use, end-to-end solution offers everything needed to help keep residents, patients, families, and staff aware and safe – including:

  • Emergency communications capabilities – via telephone, text, and email
  • Secure On Demand telephone call-in number – to hear critical community notifications
  • VoiceFriend Virtual Meeting – to engage residents in virtual activities, religious services, entertainment, or a nice community chat
  • Staff Health Screening – to screen staff for COVID-19 symptoms before each shift by simply calling into a hotline to answer a series of health questions
  • Resident safety check-ins – to help ensure isolated or at-risk residents are not in need of assistance

"Since the early days of the COVID-19 pandemic, we have been in touch with hundreds of community managers and care professionals around the country who have been using VoiceFriend to help them manage their response and automate their communications to residents, patients, families and staff," says Bruce Baron, VoiceFriend CEO. "So many have told us that VoiceFriend has been vital to their ability to keep everyone informed and safe – and to reduce the sense of isolation that can be detrimental to the wellness of their seniors. With their feedback, we have enhanced our solution further to provide virtually everything they need – all under one, easy-to-use solution."

"VoiceFriend has been especially helpful during COVID-19," notes Jeff Fischer, President of MBK Senior Living. "We can put out mass messages to our entire population to inform them of changing protocols and safety measures we have in place in response to the pandemic."

Other communities that have used VoiceFriend to help them through the COVID-19 pandemic include Genesis, Nexion, Trinity, Benchmark, Brightview, Five Star, Leisure Care, Hebrew SeniorLife and many others.

About VoiceFriend, LLC
Founded in 2009, VoiceFriend, LLC developed the VoiceFriend Notification Solution as a simple yet powerful cloud-based notification solution that helps senior living, skilled nursing and other providers build better communities and operate more efficiently and effectively. VoiceFriend keeps seniors, staff and families informed of events, activities, appointments and other important information. Today, thousands of care providers rely on VoiceFriend to strengthen wellness and safety, increase senior and family engagement, reduce costs and boost satisfaction while positively impacting census.


SOURCE VoiceFriend LLC

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