News releases from Vision Critical
Vision Critical Rebrands to Alida
September 23, 2020
Vision Critical, a continuous customer insights solution provider for the past two decades, today announced its complete rebranding to Alida. Alida is the creator of the world’s first comprehensive...
Vision Critical Welcomes SaaS Veteran Steven Medeiros to Head Asia Pacific and Japan
September 03, 2020
Vision Critical, a continuous customer insights solution provider, today announced the appointment of Steven Medeiros to the position of General Manager, Asia Pacific and Japan. Medeiros joins the...
Vision Critical, a continuous customer insights solution provider, has received US$20 million in growth debt from Vistara Capital Partners. The investment will expedite Vision Critical's aggressive...
NPS® Accelerator, robust VoE solution and product enhancements help brands dive deeper into actionable insights
Vision Critical Welcomes Gary Smith as SVP, Channel & Partner Alliances and Frank Lingenberg as Chief of Staff
July 07, 2020
OMERS Selects Vision Critical to Uncover Insights that Strengthen the Pension Experience
June 18, 2020
Continuous customer insights solution provider Vision Critical adds Steve Winter of Coupa Software to is Board of Directors.
Give Your Employees the Voice They Deserve
June 10, 2020
Pierre & Vacances Selects Vision Critical to Uncover Insights that Strengthen their Customers' Vacation Experience
June 08, 2020
Top European vacation destination company unlocks continuous, real-time insights to adapt to the changes necessary as summer travel reopens
eHealth, Inc. Taps Vision Critical to Uncover Insights that Strengthen the Member Experience
May 28, 2020
Vision Critical, a continuous customer insights solution provider, today announced that eHealth, Inc., owner of a leading private online health insurance marketplace in the U.S., has selected its Sparq...
Improving the Patient Experience Just Got Easier
April 28, 2020
Vision Critical Introduces Touchpoint App For Broad Engagement, Enhances Popular Sparq Platform
April 28, 2020
Spring '20 release broadens customer engagement while increasing functionality for continuous deep insights
Vision Critical Offers Complimentary Unlimited Employee Surveys on Sparq® Customer Insights Platform
March 20, 2020
New survey templates help organizations connect with employees and understand needs in this time of crisis.
Vision Critical CCO Kelly Hall Named One of "The 20 Most Successful Businesswomen to Watch"
March 09, 2020
The award recognizes female leaders on the basis of their achievements, business acumen, operational discipline, and successful execution of company strategies and initiatives.
Latest Vision Critical Sparq® Customer Insights Platform Helps Brands Excel in Customer Trust
January 29, 2020
Winter '20 release highlights the importance of transparency when engaging customers and collecting hard-to-reach data
Vision Critical Appoints Efrem Ainsley as Chief Operating Officer
January 27, 2020
Vision Critical Welcomes Nicole Kealey as Chief Strategy Officer
January 13, 2020
Vision Critical Continues Transformation to CXM Leader with New CEO and President of Products
December 03, 2019
Vision Critical CCO Kelly Hall Awarded "Top 50 Women in SaaS"
October 30, 2019
Kelly Hall, Vision Critical chief customer officer, is named one of the top 50 women leaders in Saas by The Software Report
Vision Critical Empowers Organizations to Gain Active Consent to Collect and Use Direct Customer Data
October 17, 2019
Vision Critical, a software company that specializes in gathering and applying the hardest-to-reach customer data to improve customer experience, today released its Sparq® Fall ‘19 customer engagement...
Latest Vision Critical Sparq® Release Focuses on Customer Consent, Trust And New Business Value
April 23, 2019
Vision Critical, a pioneer in the collection and application of consent data, increases customer value through trust and transparency.
Vision Critical Offers Accreditation and Certification Program for Progressive Customer Insights Professionals
December 05, 2018
Vision Critical today announced a customizable professional accreditation and certification program as part of Vision Critical Academy, its collaborative learning environment. Now customers, partners,...
Vision Critical Unveils Top Customer-Centric Organizations in its 2018 Visionary Awards
September 13, 2018
Vision Critical today announced the details of its 2018 Visionary Award winners. The awards, which span five categories, celebrate organizations that exemplify customer-centric decision making and...
Vision Critical Announces New Application of Machine Learning in Text Analytics & Sentiment Analysis
September 13, 2018
Vision Critical today announced new product innovations and integrations with its Sparq® customer insight platform, designed to solicit actionable feedback that informs business decision accuracy and...
New Research from Vision Critical Reveals Two-Thirds of Consumers Would Comfortably Share Personal Information if Brands Were Open About its Use
April 11, 2018
Vision Critical released the findings from its recent study on consumer attitudes and expectations around personal data.
Independent Study Highlights ROI Of Adopting Vision Critical’s Customer Intelligence Platform
February 21, 2018
Vision Critical released results of a commissioned study by Forrester Consulting analyzing the Total Economic Impact (TEI) of insight communities
Former Electronic Arts Executive Alan Price Joins Vision Critical as Chief Technology Officer
February 14, 2018
Vision Critical announced the hiring of former Electronic Arts executive Alan Price as Chief Technology Officer.
Vision Critical puts relationships at the center of customer intelligence with expanded vision for Sparq® 3 platform
September 19, 2017
Vision Critical today introduced new product innovations in its Sparq® 3 customer intelligence platform.